Privacy Policy
This Privacy Statement explains our practices, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information in connection with the HashDash service.
Contacting Us
If you have general questions about your account or how to contact customer service for assistance, please visit our online help center at hashdash.com/help. For questions specifically about this Privacy Policy, or our use of your personal information, cookies or similar technologies, please contact us by email at support@hashdash.com.
The data controller of your personal information is HashDash, LLC. Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.
Collection of Information
We receive and store information about you such as:
Information you provide to us: We collect the information you provide to us which includes:
- your name, email address, address or postal code, payment method(s), telephone number, and other identifiers you might use (such as a user name), gender, and your HashStash preferences. We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys or marketing promotions;
- information when you choose to provide ratings, HashStash preferences, account settings (including preferences set in the "My Account" section of our website), or otherwise provide information to us through our service or elsewhere.
Information we collect automatically: We collect information about you and your use of our service, your interactions with us and our advertising, as well as information regarding your network, network devices, and your computer. This information includes:
- your activity on the HashDash service, such as cultivar selections, cultivars you have viewed (if applicable), search queries, and activity on HashDash;
- your interactions with our emails and texts, and with our messages through push and online messaging channels;
- details of your interactions with our customer service, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings;
- device IDs or other unique identifiers, including for your network devices (such as your router); resettable device identifiers (also known as advertising identifiers), such as those on mobile devices, tablets, and streaming media devices that include such identifiers (see the "Cookies and Internet Advertising" section below for more information);
- device and software characteristics (such as type and configuration), connection information including type (wifi, cellular), statistics on page views, referring source (for example, referral URLs), IP address (which can be used to tell us your general location, such as your city, state/province, and postal code), browser and standard web server log information;
- information collected via the use of cookies, web beacons and other technologies, including ad information (such as information on the availability and delivery of ads, the site URL, as well as the date and time). (See our "Cookies and Internet Advertising" section for more details.)
Information from other sources: We also obtain information from other sources. We protect this information according to the practices described in this Privacy Statement, plus any additional restrictions imposed by the source of the information. These sources vary over time but could include:
- service providers that help us determine a location based on your IP address in order to customize our service and for other uses consistent with this Privacy Statement; security service providers that provide us with information to secure our systems, prevent fraud and help us protect the security of HashDash accounts;
- payment service providers that provide us with payment or balance information, or updates to that information, based on their relationship with you;
- advertisers that run ad campaigns on HashDash (“Advertisers”) that might provide us with: identifiers (for example, cookies or resettable identifiers); and information about your interests, including demographic information and your activities online (such as websites visited, apps used and ads viewed);
- service providers that facilitate the sale, operations, and management of ads;
- ad measurement companies that support HashDash and Advertisers in understanding the effectiveness of ad campaigns run on HashDash (“Ad Measurement Companies”);
- publicly-available sources such as publicly available posts on social media platforms and information available through public databases associating IP addresses with internet service providers (ISPs).
Use of Information
We use information to provide, analyze, administer, enhance and personalize our services and marketing efforts, to provide, analyze, administer, enhance and select ads in connection with your HashStash preferences, and to communicate with you on these and other topics. For example, we use such information to:
- provide you with customized and personalized cannabis recommendations for we think will be of interest to you (collectively “cultivars”);
- determine your general geographic location (such as your city, state/province, and postal code);
- provide localized content;
- determine your ISP to support network troubleshooting for you (we also use aggregated ISP information for operational and business purposes);
- help us quickly and efficiently respond to inquiries and requests;
- coordinate with Partners on making the HashDash service available to users and providing information to non-users about the availability of the HashDash service, based on the specific relationship you have with the Partner;
- secure our systems, prevent fraud, and help us protect the security of HashDash accounts;
- prevent, detect and investigate potentially prohibited or illegal activities, including fraud, and to enforce our terms (such as determining whether and for which HashDash signup offers you are eligible and determining whether a particular device is permitted to use the account consistent with our Terms and Conditions);
- analyze and understand our audience, improve our service (including our user interface experiences and service performance) and optimize content or ad selection, recommendation algorithms and delivery;
- communicate with you concerning our service so that we can send you news about HashDash, details about new features and content available on HashDash, special offers, promotional announcements, consumer surveys, and to assist you with operational requests such as password reset requests. These communications may be by various methods, such as email, push notifications, text message, online messaging channels, and matched identifier communications (described below). Please see the "Your Choices" section of this Privacy Statement to learn how to set or change your communications preferences.
Our cannabis recommendations system strives to predict what you will be in the mood to view when you log in. However, our cannabis recommendations system does not infer or attach socio-demographic information (like race) to you. The biggest driver of these recommendations is what you actually choose to view and interact with through our service.
Disclosure of Information
We disclose your information for certain purposes and to third parties, as described below:
- Service Providers: We use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you. For example, we engage Service Providers to provide marketing, advertising, communications, security, infrastructure and IT services, to customize, personalize and optimize our service, to provide bank account or balance information, to process credit and debit card transactions or other payment methods, to provide customer service, to analyze and enhance information (including information about user's interactions with our service), and to process and administer consumer surveys. In the course of providing such services, these Service Providers may have access to your personal or other information. We do not authorize them to use or disclose your personal information except in connection with providing their services (which includes maintaining and improving their services).
- Partners: As described above, you may have a relationship with one or more of our Partners, in which case we may share certain information with them in order to coordinate with them on providing the HashDash service to users and providing information about the availability of the HashDash service. For example, depending on what Partner services you use, we may share information: in order to facilitate Partner pre-paid promotions or collection of payment for the HashDash service.
- Advertisers/Ad Measurement Companies: We may share information collected from or about you with Advertisers and/or Ad Measurement Companies to select advertisements and measure and improve advertising effectiveness.
- Promotional offers: We may offer joint promotions or programs that, in order for your participation, will require us to share your information with third parties. In fulfilling these types of promotions, we may share your name and other information in connection with fulfilling the incentive. Please note that these third parties are responsible for their own privacy practices.
- Protection of HashDash and others: HashDash and its Service Providers may disclose and otherwise use your personal and other information where we or they reasonably believe such disclosure is needed to (a) satisfy any applicable law, regulation, legal process, or governmental request, (b) enforce applicable terms and conditions, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address illegal or suspected illegal activities (including payment fraud), security or technical issues, or (d) protect against harm to the rights, property or safety of HashDash, its users or the public, as required or permitted by law.
- Business transfers: In connection with any reorganization, restructuring, merger or sale, or other transfer of assets, we will transfer information, including personal information, provided that the receiving party agrees to respect your personal information in a manner that is consistent with our Privacy Statement.
Whenever in the course of sharing information we transfer personal information to other countries, we will ensure that the information is transferred in accordance with this Privacy Statement and as permitted by the applicable laws on data protection.
You may also choose to disclose your information in the following ways:
- certain portions of our service may contain a tool which gives you the option to share information by email, text message and social or other sharing applications, using the clients and applications on your smart device;
- social plugins and similar technologies allow you to share information.
Social plugins and social applications are operated by the social networks themselves, and are subject to their terms and conditions and privacy policies.
Access to Account and Profiles
- “Keep me logged in” function: For ease of access to your account, you can use the "keep me logged in" function when you log in to the website. This function uses technology that enables us to provide direct account access and to help administer the HashDash service without requiring the reentry of any password or other user identification when your browser revisits the service.
- Giving others access to your account: If you share or otherwise allow others to have access to your account, they will be able to see cultivars you have rated, blogs and guides you’ve saved, and account information (including your email address or other information in the "Account" area of our website).
- Profiles: Profiles allow users to have a distinct, personalized HashDash experience, built around the cultivars of interest to them, as well as separate activity histories. Please note that profiles are available to everyone who uses your HashDash account so that anyone with access to your HashDash account can navigate to and use, edit, or delete profiles. You should explain this to others with access to your account, and if you do not wish them to use or change your profile, be sure to let them know. Profile users may be offered the opportunity to add an email address, phone number, or other information to the profile and will be provided with notice of collection and use at the time such information is requested.
Your Choices
Email and Text Messages. If you no longer want to receive certain communications from us via email or text message, simply access the "Account Settings" option in the "My Account" section of our website and uncheck those items to unsubscribe. Alternatively, click the "unsubscribe" link in the email or reply STOP (or as otherwise instructed) to the text message. Please note that you cannot unsubscribe from service-related correspondence from us, such as messages relating to your account transactions.
Push Notifications. You can choose to receive mobile push notifications from HashDash. On some device operating systems, you will be automatically enrolled in the notifications. If you subsequently decide you no longer wish to receive these notifications, you can use your mobile device's settings functionality to turn them off. We also offer push notifications on certain web browsers. If you agree to receive those notifications and subsequently decide you no longer wish to receive these notifications, you can use your browser’s settings to turn them off.
Matched Identifier Communications from HashDash. Some third-party sites and apps allow us to reach our users with online promotions about our services by sending a privacy-protective identifier to the third party. A privacy-protective identifier means we convert the original information (such as an email address or phone number) into a value to keep the original information from being revealed. The third-party compares the privacy protective identifier to identifiers in its database and there will be a match only if you have used the same identifier (such as an email address) with HashDash and the third party. If there is a match, HashDash can then choose whether or not to send a given promotional communication to you on that third-party site or app and can optimize and better measure the effectiveness of online advertising. You can opt-out in the “Account Settings” section of the “My Account” section of our website.
Behavioral Advertising. Behavioral advertisements are those that are selected based on your use and/or interactions with various unaffiliated third-party apps or websites across the Internet (behavioral advertising). HashDash can advertise its services using behavioral advertising, and if you are using a browser, then certain cookies and web beacons can be used to collect information to help determine your likely interests. If you are using a mobile device, tablet, or streaming media device that includes a resettable device identifier, then that identifier can be used to help determine your likely interests. For your choices about behavioral ads from HashDash, please see the "Cookies and Internet Advertising" section (below).
HashDash Behavioral Advertising. When you become a member, we present you with advertisements, including ones selected using behavioral advertising information. If you do not wish to be presented with behavioral advertisements as part of your membership, you can opt-out by emailing support@hashdash.com.
When you choose to opt out of receiving behavioral ads, you will still see ads, but they will not be selected using behavioral advertising information. Opting out will not limit our collection of information, but will influence how we use such information.
Cookies and Internet Advertising
We and our Service Providers use cookies and other technologies (such as web beacons), as well as resettable device identifiers, for various reasons. We want you to be informed about our use of these technologies, so this section explains the types of technologies we use, what they do, and your choices regarding their use.
Cookies and similar technologies, web beacons, and resettable device identifiers
Cookies are small data files that are commonly stored on your device when you browse and use websites and online services. We use other technologies such as browser storage and plugins (e.g., HTML5, IndexedDB, and WebSQL). Like cookies, these other technologies may store small amounts of data on your device. Web beacons (also known as clear gifs or pixel tags) often work in conjunction with cookies. In many cases, declining cookies will impair the effectiveness of web beacons associated with those cookies.
If you use the HashDash app on a mobile device or tablet, we may collect a resettable device identifier from your device. Resettable device identifiers (also known as advertising identifiers) are similar to cookies and are found on many mobile devices and tablets (for example, the "Identifier for Advertisers" (or IDFA) on Apple iOS devices and the "Google Advertising ID" on Android devices), and certain streaming media devices. Like cookies, resettable device identifiers are used to make online advertising more relevant and for analytics and optimization purposes.
Why does HashDash use these technologies?
We use these types of technologies for various reasons, like making it easy to access our services by remembering you when you return; to provide, analyze, understand and enhance the use of our services; to enforce our terms, prevent fraud; to improve site performance, monitor visitor traffic and actions on our site; and to deliver and tailor our marketing or advertising, and to understand interactions with our emails, marketing, and online ads on third party sites.
To help you better understand how we use cookies and resettable device identifiers, please see the information below:
- Essential cookies: These cookies are strictly necessary to provide our website or online service. For example, we and our Service Providers may use these cookies to authenticate and identify our users when they use our websites and applications so we can provide our service to them. They also help us to enforce our Terms and Conditions, prevent fraud and maintain the security of our service.
- Performance and functionality cookies: These cookies help us to customize and enhance your online experience with HashDash. For example, they help us to remember your preferences and prevent you from needing to re-enter information you previously provided (for example, during member sign-up). We also use these cookies to collect information (such as popular pages, conversion rates, viewing patterns, click-through, and other information) about our visitors' use of the HashDash service so that we can enhance and personalize our website and service and conduct market research. Deletion of these types of cookies may result in limited functionality of our service.
- Advertising cookies and resettable device identifiers: These cookies and resettable device identifiers use information about your use of this and other websites and apps, your response to ads and emails, and deliver ads that are more relevant to you.
When we advertise our services on other websites or apps, some of the websites and apps where we advertise, as well as advertising technology companies that we use to purchase, deliver, optimize, and/or measure our advertisements (collectively “Advertising Partners”), may receive information from us as part of our campaign targeting, measurement, and optimization (e.g., steps completed in sign-up and site visit or app open/install information). Common uses of this type of information are to judge the effectiveness of and optimize ad campaigns, by allowing Advertising Partners to see when someone who saw an ad later signed up for our service. Another common use is to make sure we do not serve ads trying to get individuals to sign up for the HashDash service if they are already a HashDash member. HashDash uses contractual and technical measures designed to prevent Advertising Partners from accessing information regarding URLs you land on or cultivars you have viewed on our service.
How can I exercise choice regarding these technologies?
- To exercise choice regarding cookies: For more information about cookies set through our website, as well as other types of online tracking (including the collection of information by third parties about your online activities over time and across third-party websites or online services for online behavioral advertising), and to exercise choices regarding them, click here. At this time, we do not respond to web browser "do not track" signals. Exercising choice over cookies is specific to that web browser or device.
- To exercise choice regarding resettable device identifiers: To opt out of behavioral ads from HashDash in connection with a resettable device identifier on a mobile device, or tablet, please configure the appropriate setting on your device (usually found under "privacy" or "ads" in your device's settings). You may still see HashDash ads on your device, but they will not be selected based on your likely interests. Exercising choice over a resettable identifier is specific to that device.
- To exercise choice using self-regulatory program resources: HashDash supports the following self-regulatory programs, which provide additional privacy choices for behavioral advertising: In the US: Digital Advertising Alliance (DAA)
- To exercise choice regarding other technologies: There are a number of ways to exercise choice regarding technologies that are similar to cookies, such as browser storage and plugins (e.g., HTML5, IndexedDB, and WebSQL). For example, many popular browsers provide the ability to clear browser storage, commonly in the settings or preferences area; see your browser's help function or support area to learn more. Other technologies, such as Silverlight storage, may be cleared from within the application.
Your Information and Rights
You can request access to your personal information, or correct or update out-of-date or inaccurate personal information we hold about you. You may also request that we delete personal information that we hold about you.
When you visit the "My Account" portion of our website, you have the ability to access and update a broad range of information about your account, including your contact information, and various related information about your account (such as the cultivars you have rated). You must be signed in to access the "My Account" section.
For other requests, or if you have any other questions regarding our privacy practices, please contact us at support@hashdash.com. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. Please also see the "Your Choices" section of this Privacy Statement for additional choices regarding your information.
We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical, could require disproportionate technical effort, or could expose us to operational risks such as enabling fraud.
Retention of information: We may retain information as required or permitted by applicable laws and regulations, including to honor your choices, for our billing or records purposes and to fulfill the purposes described in this Privacy Statement. Specifically, we retain information for our legitimate interests and essential business purposes, such as operating, maintaining and improving our services; complying with our legal obligations; and exercising our legal rights and remedies, including enforcing our terms and conditions. Our retention of information is based on many factors such as your relationship with HashDash (for example, are you a HashDash current member); the nature of the information; compliance with our legal obligations; defending or resolving actual or anticipated legal claims. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer required.
Security
We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your personal information.
Age Restrictions
You must be at least 21 years of age or older to subscribe to the HashDash service. Individuals under this age may not use or access our service.
Changes to This Privacy Statement
We will update this Privacy Statement from time to time in response to changing legal, regulatory, or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with law. Your continued use of the HashDash service after any such updates take effect will constitute acknowledgment and (as applicable) acceptance of those changes. If you do not wish to acknowledge or accept any updates to this Privacy Statement, you may cancel your use of the HashDash service. To see when this Privacy Statement was last updated, please see the "Last Updated" section below.
US State (including California Consumer Privacy Act (CCPA)) Privacy Notice
This Privacy Notice applies to consumers who reside in states that have adopted consumer privacy laws and supplements the Privacy Statement, to the extent applicable. Because of differences in certain state laws, this supplement is broken into two sections, California (CCPA) Specific Notices, applicable to California residents only, and a California (CCPA) and other State Specific Sections, that may apply to residents of one or more states with consumer privacy laws requiring such information. Such states as of the date of this Privacy Notice are California, Colorado, Connecticut, Utah, and Virginia (collectively “US State Privacy Laws”).
California (CCPA) Specific Notices
Personal Information We Collect
We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“CCPA personal information”). We collect the following categories of CCPA personal information from consumers:
- Identifiers: “Identifiers” covers a broad range of information, including things like name, email address, postal address, telephone number, and IP address. We collect some CCPA personal information that falls into this category. For example, for users, we’re going to have an email address and postal address. We collect IP addresses, identifiers from the devices you might use to connect, and characteristics about the networks you use when you connect to our service online (see also “Information we collect automatically” above in the Privacy Statement). These sorts of identifiers are connected to your HashDash account. There are also identifiers we use for purposes like advertising (resettable device identifiers, third-party advertising cookies on our website) that we do not associate with your account, but that can be used to reach you with promotional messages on other websites and applications. In addition, there are identifiers (that may or may not be associated with your account) that we use for managing an ad-supported experience. We will also collect information such as gender.
- Characteristics of protected classifications under California or federal law: This covers a broad range of information like date of birth and gender, among other protected classes. We will collect this sort of information about you if you choose to participate in our HashStash, optional research surveys, or other research activity such as an in-person interview or panel. We do not collect this information when you register for the HashDash service.
- Commercial information: This includes information about products or services considered, obtained, or purchased.
- Internet or other electronic network activity information: We offer online services, so we collect CCPA personal information in this category, like your interactions with our service.
- Geolocation data: Our online services don’t collect precise geolocation data from GPS sensors. However, we do collect IP addresses from which we can determine your general location (such as your city, state/province, and postal code).
- Audio, electronic, visual, thermal, olfactory or similar information: We may collect photos, audio, and/or video of you in certain circumstances. For example, if you participate in a demo of our platform.
- Inferences: We have a cannabis recommendations system that strives to predict what you’ll be in the mood to view when you log in. However, we do not have a list in our recommendations system that attaches socio-demographic information to you like “soccer dad who likes sativa cannabis cultivars” or “financially savvy mom who craves relaxing cultivars” or “singleton high school grad who likes high THC cultivars.”
Uses of CCPA personal information
We use each of the categories of CCPA personal information listed above for the purposes noted below. (Please see the Use of Information section of our Privacy Statement for additional details that may be of interest to you.) For ease of reference, we repeat those sections below:
We use information to provide, analyze, administer, enhance and personalize our services and marketing efforts, to provide, analyze, administer, enhance and select ads in connection with your HashStash preferences, and to communicate with you on these and other topics. For example, we use such information to:
- provide you with customized and personalized cannabis recommendations for we think will be of interest to you (collectively “cultivars”);
- determine your general geographic location (such as your city, state/province, and postal code);
- provide localized content;
- determine your ISP to support network troubleshooting for you (we also use aggregated ISP information for operational and business purposes);
- help us quickly and efficiently respond to inquiries and requests;
- coordinate with Partners on making the HashDash service available to users and providing information to non-users about the availability of the HashDash service, based on the specific relationship you have with the Partner;
- secure our systems, prevent fraud and help us protect the security of HashDash accounts;
- prevent, detect and investigate potentially prohibited or illegal activities, including fraud, and to enforce our terms (such as determining whether and for which HashDash signup offers you are eligible and determining whether a particular device is permitted to use the account consistent with our Terms and Conditions);
- analyze and understand our audience, improve our service (including our user interface experiences and service performance) and optimize content or ad selection, recommendation algorithms and delivery;
- communicate with you concerning our service so that we can send you news about HashDash, details about new features and content available on HashDash, special offers, promotional announcements, consumer surveys, and to assist you with operational requests such as password reset requests. These communications may be by various methods, such as email, push notifications, text message, online messaging channels, and matched identifier communications (described below). Please see the "Your Choices" section of this Privacy Statement to learn how to set or change your communications preferences.
Our cannabis recommendations system strives to predict what you will be in the mood to view when you log in. However, our cannabis recommendations system does not infer or attach socio-demographic information (like race) to you. The biggest driver of these recommendations is what you actually choose to view and interact with through our service.
Categories of CCPA personal information disclosed for a business purpose
We disclose the categories of CCPA personal information listed below for business purposes. (Please see the Disclosure of Information section of our Privacy Statement for additional details that may be of interest to you.)
- Identifiers: We may disclose identifiers for business purposes with the following categories of third parties: Service Providers, Partners, an entity engaged in a business transfer, law enforcement, courts, governments and regulatory agencies.
- Characteristics of protected classifications under California or federal law: We may disclose these types of characteristics for business purposes with the following categories of third parties: Service Providers, an entity engaged in a business transfer/merger, law enforcement, courts, governments and regulatory agencies.
- Commercial information: We may disclose commercial information for business purposes with the following categories of third parties: Service Providers, Partners, an entity engaged in a business transfer/merger, law enforcement, courts, governments and regulatory agencies.
- Internet or other electronic network activity information: We may disclose these types of information for business purposes with the following categories of third parties: Service Providers, Partners, an entity engaged in a business transfer/merger, law enforcement, courts, governments and regulatory agencies. Certain Internet or other electronic network activity information may be shared with our Ad Service Providers, Ad Measurement Companies, and Advertisers.
- Geolocation data: We may disclose geolocation data for business purposes, including HashDash’s own marketing, with the following categories of third parties: Service Providers, Partners, an entity engaged in a business transfer/merger, law enforcement, courts, governments and regulatory agencies. Geolocation data may be shared with our Ad Service Providers, Ad Measurement Companies, and Advertisers.
- Audio, electronic, visual, thermal, olfactory or similar information: We may disclose these types of information for business purposes with the following categories of third parties: Service Providers, Partners, an entity engaged in a business transfer/merger, law enforcement, courts, governments and regulatory agencies.
- Inferences: We may disclose these types of data for business purposes with the following categories of third parties: an entity engaged in a business transfer/merger. Certain inferences may be shared with our Ad Service Providers, Ad Measurement Companies, and Advertisers.
CCPA Do Not Sell or Share My Personal Information
As of the date of this Privacy Notice, we may use certain types of information to offer users to engage in certain marketing activities. Under the CCPA, this activity may be considered “selling” or “sharing.” This section includes important disclosures for California residents.
If you do not wish for us to sell or share CCPA personal information about you, you can learn how to make applicable choices by emailing support@hashdash.com.
State Specific Sections
Sale and Use of Personal Information for Targeted Advertising Purposes. If you do not wish for us to sell or use your personal information for targeted advertising purposes, you can learn how to make applicable choices by emailing support@hashdash.com. Using these choices will not opt you out of the use of previously sold personal information or stop all behavioral advertising.
We have not sold personal information in the past twelve months. We have also not “shared” or made available personal information for the purposes of targeted advertising in the past twelve months.
Use of De-Identified Information. As described in the Your Information and Rights section of our Privacy Statement, we may de-identify personal information in a secure manner when we determine it is appropriate as part of our business operations. We take reasonable measures to maintain and use the information in a de-identified manner. We do not make any attempts to re-identify such information, except as permitted under applicable law.
Your rights under Applicable US State Privacy Laws
To the extent applicable under US State Privacy Laws, you may have the following rights in connection with your personal information:
- In California, you have the right to request that we disclose: what categories and specific pieces of CCPA personal information have been collected about you; the categories of sources from which CCPA personal information are collected; our business or commercial purpose for collecting, using, disclosing, selling or sharing personal information; the categories of third parties with whom we disclose, sell or share personal information; the categories of personal information we have disclosed, sold or shared about you for a business purpose.
- You have a right to confirm whether or not we process your personal information as well as to access and receive a copy of the specific personal information we have collected about you.
- You have a right to deletion of your personal information, subject to exceptions under applicable US State Privacy Laws.
- You have a right to request correction of any inaccurate personal information we hold about you.
- You have a right to opt out of our sale or our use of personal information for targeted advertising purposes. You can learn more by emailing support@hashdash.com.
- Finally, you have a right to receive notice of our practices at or before collection of personal information and you have a right not to receive discriminatory treatment for exercising any of your rights described under this section. We will not discriminate against you based on your exercise of any of your rights.
You can assert these rights only where we receive a verified request from you. For information on how to exercise your rights, please see the Your Information and Rights section above.
Use of Agents. If you are a consumer in a jurisdiction that recognizes the ability to use an authorized agent and wish to contact us through an authorized agent, the authorized agent can submit a request on your behalf to support@hashdash.com along with a statement, certified as may be required, that the agent is authorized to act on your behalf. In order to verify the request, we may ask you to verify your identity.
Appeals. If you are in a jurisdiction that recognizes your ability to appeal a decision we have made in connection with your attempt to assert a right under applicable US State Privacy Laws, you may file an appeal of our decision refusing your request to exercise your rights under this Privacy Notice. Requests to change our policies or practices are not grounds for appeal. You may request an appeal of such a decision by contacting us at support@hashdash.com, please provide the state that you are writing from, accompanied with documentation you may have regarding the matter you are appealing. If your jurisdiction allows you to file a complaint with the state’s Attorney General’s Office regarding any concerns with the result of your appeal request, you may do so by using the following links as may be applicable to you. You may submit a complaint to the Attorney General’s Office by selecting the appropriate link: Virginia (www.oag.state.va.us/consumer-protection/index.php/file-a-complaint), Colorado (coag.gov/file-complaint), and Connecticut (portal.ct.gov/AG/Common/Complaint-Form-Landing-page).
If you do not own a HashDash account, we may not be able to respond to requests to exercise rights under this Privacy Notice, including, for example, the right to know or delete personal information. Because we only collect limited information about individuals without an account, we are unable to verify requests from non-account holders to the standard required by the US State Privacy Laws.
Retention of Personal Information. We may retain information as required or permitted by applicable laws and regulations, including to honor your choices, for our billing or records purposes and to fulfill the purposes described in our Privacy Statement. Specifically, we retain information for our legitimate interests and essential business purposes, such as operating, maintaining and improving our services; complying with our legal obligations; and exercising our legal rights and remedies, including enforcing our terms and conditions. Our retention of information is based on many factors such as your relationship with HashDash (for example, are you a HashDash current member); the nature of the information; compliance with our legal obligations; defending or resolving actual or anticipated legal claims. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer required.
Last Updated: March 26, 2024